Line Manager Training As the title suggests
it is a programme of learning and development sessions designed
specifically to enhance the knowledge and skill sets of a core group
of employees in the workplace. The sessions are designed to reflect
the needs and goals of both the organisation and the individual.
Ranging from half day workshops to week long programmes they involve
a number of key subject matters such as coaching, effective
delegation, communication, managing performance and handling
difficult situations.
Why use Line Manager Training?
The role of the First Line Manager is a difficult one, perhaps one
of the hardest to perform effectively. The role involves
representing the work-force, monitoring the company policies and
procedures; and is instrumental in implementing changes. As the key
link between the shop floor and the upper levels of management, they
face constant and often conflicting pressures. Typically First Line
Managers are promoted from within, without the necessary skills to
perform effectively and are often expected to “learn the ropes” as
they go along. This is not only challenging but can be stressful and
de-motivating, not only for them but for the teams that they lead.
The First Line Manager training gives participants the ability to
effectively communicate within and across teams, hold structured
team meetings, conduct disciplinary hearings, plan regular
performance reviews and manage the appraisal process.
By investing in First Line Manager development, organisations are
demonstrating their commitment to developing their people and giving
them the skill sets to ensure business productivity and
profitability.
To find out how line manager
training is used in practice,
visit our case study area.
Want to discuss your
line manager training
requirements further? Contact us
here.
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